Frequently asked questions

Certified organic means a product has been grown and handled according to strict standards — no synthetic pesticides, no synthetic fertilizers, no GMOs — and verified by an accredited certifying body such as the USDA. We display each product’s certification on its detail page.

Yes. Every product in our catalog is certified organic. We do not stock conventional items, so you never have to read the fine print to know what you’re getting.

Standard delivery arrives in 3–5 business days. Express delivery arrives in 1–2 business days for a small surcharge. You’ll choose your preferred option at checkout.

Shipping is a flat $5.99, and it’s free on orders over $75. Express delivery adds a $7.00 surcharge on top of the base rate.

Perishables ship in insulated, recyclable packaging with food-safe cooling so they arrive cold and fresh. We harvest and pack as close to dispatch as possible to maximize shelf life.

If you’re not happy with your order, contact us within 30 days for a refund or replacement. Because many of our items are perishable, we may ask for a photo rather than a return shipment.

We accept all major credit and debit cards through our secure Stripe checkout. Cash on Delivery is also available in eligible areas, so you can pay when your order arrives.

Absolutely. Card payments are processed by Stripe, a PCI-DSS Level 1 certified provider. We never see or store your full card details on our servers.

Yes — enter your coupon code in the order summary at checkout and click Apply. Valid discounts are reflected in your total before you place the order.

No. You can check out as a guest. Creating an account lets you track orders, save addresses, and reorder faster.